Overall Satisfaction: 0 / 5
Consultation Process: 3.5 / 5
Officiant's Appearance: 4 / 5
Officiant's Professionalism: 0 / 5
Ceremony: 4 / 5
Website: http://lindawongofficiant.com/index.html
Those of y'all who have visited this site in the past, y'all know that I do my utmost, and very best to provide a fair and objective critique of the things that I've purchased, tried, and experienced. Honestly, I wasn't going to write this on here, but I have realised that there is no where else that I can review this wedding officiant. She has a testimonials page, but that's for positive reviews only. There is feedback page, but that form is never going to see the light of day anywhere.
No words can express our disappointment with Linda. While she started off quite professionally, ultimately, she had one job on the day of the wedding. To show up. Not only did we have to call her to find out where she was when she didn't arrive on time, it wasn't until we called her that she admitted to us that she had FORGOTTEN. She ended up finally arriving over an hour late.
On a hectic day like most weddings are, having to flip schedules around for everyone and coordinating with venue staff caused confusion and undue stress on everyone involved.
An experienced officiant's job is pretty easy after a while. Scripts are already pre-written, forms are simply just filling in blanks. Which means, an officiant has ONE JOB. And that is to show up. Bare minimum. Show Up. Something that I am very sorry to say, that Linda FAILED to do.
To be fair, she did volunteer to compensate us $100 for her blunder. I'll let y'all decide if $100 was adequate. It's not the money that's the issue. It's the principle of it.
~Cheers.
Update: Linda has since provided us with a full refund and additional apologies.
Dear Mr. W,
ReplyDeleteThe fees were fully refunded within hours of receiving your feedback.
Realizing this won't compensate for the inconveniences endured, I could only again ask for your forgiveness.
My Mother had suffered a stroke, I got distracted and looked at the wrong week in my day-timer. Not your problem, I messed up.
Having spent more time than usual working with you and Bride, I was also most disappointed and upset with myself for the outcome.
Blessed with positive feedbacks from hundreds of ceremonies of happy couples, this was a valuable lesson for me.
Please do convey my thanks to your Mom for coming up to me at the end of the ceremony, to tell me how much she had enjoyed it.
Best wishes for a great journey of life with your bride.
Sincerely,
Linda Wong